Who we are

Our website address is: https://firotin.net.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, or other relevant information. However, you may also visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used in the following ways:

  • To personalize your experience: Your information helps us respond better to your individual needs.
  • To improve our website: We continually strive to enhance our website offerings based on the feedback we receive from you.
  • To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, except for the express purpose of delivering the purchased product or service requested.
  • To administer site features: This includes contests, promotions, surveys, or other site functions.
  • To send periodic emails: The email address you provide for order processing may be used to send you updates about your order, company news, product information, and other relevant communications.

Note: If you wish to unsubscribe from receiving future emails, you can follow the detailed unsubscribe instructions included at the bottom of each email.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information.

We use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment Gateway provider’s database. This information is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

Do we use cookies?

Yes, we use cookies. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow). They enable the site or service provider’s systems to recognize your browser, capture, and remember certain information.

We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting business, or providing services to you, as long as those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as those of others.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What is the Purpose of Your Data?

When you register using an email, Facebook account, Google account, or Apple ID, your data is used to enable functionality such as logging into your personal account on the Firotin platforms (both applications and websites), setting your shipping and billing addresses, etc. Your data will not be used for any other purposes by us or any third party.

How Can I Delete or Request Deletion of My Details?

You can request the deletion of your data by sending an email to [email protected]. Your request will be processed within 2–5 working days. Once your data is deleted, you will no longer be able to access your account. If you wish to use Firotin services again, you will need to sign up for a new account.

You can also delete your Facebook account login through your personal Facebook account settings.

If you wish to unsubscribe from our newsletter, you can do so by clicking the “Unsubscribe” link in any email or by contacting us via email.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. However, we aim to protect the integrity of our site and welcome feedback regarding these third-party sites.

Online Privacy Policy Only

This online privacy policy applies solely to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

This policy was last updated on 22.10.2024.